The access to technology is at an all-time high. It is no longer simply a privilege to use a computer or a telephone; these items are now viewed as necessities to everyday life. With the access to these devices comes (in my opinion, of course) the responsiblity to uphold a sort of standard, or even a certain etiquette. Now, let’s review some of the more disturbing (okay, maybe not disturbing, but certainly annoying) habits of the untrained technology user.
1. All caps at all times. You’ve probably seen it quite a few times before. This uneducated individual either is oblivious to, or ignores, the fact that all caps when typing means you are YELLING. For example, here are two exact statements, written in different ways:
a. Why haven’t you called me?
b. WHY HAVEN’T YOU CALLED ME?
Now, the trained eye will view the first statement as merely a question and the second statement as a forceful question, potentially filled with anger or frustration. Or so you may think…
Some people simply keep caps lock on all day and type and type, completely oblivous to this annoying habit. There are two reasons that I can think of why one might type in all caps:
1. Laziness
2. Lack of education
The reason I say this is that there are standards in writing. Standards that everyone begins to learn in kindergarten, first grade, second grade, etc. Why did your third grade teacher take the time to help you write your letters and explain the reasons for using lower case and upper case if you are just going to throw all of that out the window when writing turns to typing? My advice: turn off the caps lock and show a little respect to those people who taught you the foundations of writing early on.
2. The elimination of punctuation. I am a grammar snob, I will admit it, but I get things confused at times, just like anyone else. I ponder if I used a comma correctly in a sentence, or if I spelled something right…but the point is that I always try to include correct punctuation in everything I write. I don’t care if it’s a business letter or a text message, I am going to try to make it grammatically correct, including punctuation. There are going to be times when a comma is left out, or if something is not proofread well, the document may be missing a period. But nothing is more infuriating (and nothing shouts “lazy bastard” louder than a person that refuses to take the time to include punctuation. I recently received an e-mail from a colleague that included zero puntucation. A message, no matter what form, should be set up to eliminate as much confusion as possible for the reader, and the reader should be able to discern what the message says without too much difficulty. With that said, and I believe that to be a relatively fair statement, how is a person supposed to take your message seriously and understand everything you are trying to say if they have to figure out where a sentence ends and where the new thought begins? Let me reiterate my point with an example.
Hey there I am trying to figure out what to do with this case I am working with a couple of people and they told me to contact you for this information we are trying to figure out what will work best and how we can best accommodate a group in this instance do you know of any places we can go for lunch or perhaps just a meeting I’m not sure of the area and I know you have been here for a while so why don’t you e-mail me with a list of places that may be suitable maybe a Sunday or other day that is not quite so busy…
OK, so this makes relative sense, but it is confusing at first glance! The passage of information should be done so with efficiency and a sense of urgency, not with an utter laziness and lack of respect. The lack of proper punctuation is a message of blatant disrespect. You might as well title the subject line, “I’m too lazy and don’t think you are important enough to properly format my e-mail/letter/message.”
3. Complete disregard of correct spelling/word usage. In the days of handwritten letters and papers, incorrect spelling or word usage was understandable. If a dictionary or thesarurus was not available, the word went on unchecked. These days, everyone should have correct spelling at least! Every electronic document can be spell checked, or even copied and pasted into a program that can spell check for you. Microsoft Word not only has spell check, but also a thesaurus within the program.
I am still sent e-mails, messages and texts that include dumb mistakes. I saw someone who tried to use the word “sum” instead of “some.” I don’t care if the phoenetics are the same–the words have two completely different meanings!
4. Last, but certainly not least…the abbreviations. I don’t care how widely known “LOL” or “KIT” or anything else is. These are not acceptable in business relations, or anywhere outside of a text message, for that matter. If you are typing on a keyboard, spell it out. And especially, if you are writing a formal paper, an essay, or anything that will result in a grade, do not, I repeat, DO NOT, abbreviate. You take the time to type out the whole damn word. The teacher or professor who has to review the paper will appreciate your lack of brevity, and will certainly appreciate the fact that you are educated and respectful enough to uphold a standard.